Dissertation Title: Making IT work: Essays in health IT implementation and integration”
This multi-method dissertation explores organizational factors that impact implementation and advanced use of health information technologies (IT). The main objective...
Dissertation Title: “Managing the Expected: Studies on Health and Organizational Science amid the COVID-19 Pandemic”
Modern organizations, especially health care delivery organizations, invest a significant amount of time and resources to prepare for...
Dissertation Title: "Crowdsourcing and Engaging Employees in Innovation: Three Field Studies"
This dissertation examines how crowdsourcing ideas, which opens up the opportunity to innovate, can engage employees to solve organizational problems. Across...
Dissertation Title: “Health Care Quality Revealed in Hospital and Physician Behavior”
Improving the quality of care is a major objective of health care systems, yet its determinants remain poorly understood. Across three quasi-experimental studies, this...
Dissertation Title: “Rethinking Provider Quality and Behavior: Evidence from Exemplars, Guidelines, and Teams”
Improving the quality of U.S. healthcare delivery, particularly care delivered by healthcare professionals, is a key priority in research, policy...
Dissertation Title: "Unpacking Dimensions of Performance in Healthcare Delivery"
In complex healthcare settings, the optimal choice of treatment can be highly ambiguous. As a consequence, the marginal patient may face radically different care depending...
Dissertation Title: "Delivering across Boundaries: Social and Structural Features of Service Integration"
The ability to integrate services across settings and time is increasingly important for healthcare delivery organizations. This dissertation...
Dissertation Title: "The Partial Teammate: Managing Informal Collaborations in Contemporary Health Care Teams"
Health care teams have been grown more complex and their boundaries less clear for decades, leaving much of care delivery to informal...